FAQ

Which ORAA ritual is right for me?

ROOT REVIVAL

Volume + Body

Best for fine, flat, weighed-down or volume-lacking hair.

SCALP BALANCE

Scalp Comfort + Care

Best for a dry, tight or uncomfortable-feeling scalp and visible dry flakes.

Will a shampoo bar dry out my hair?

A shampoo bar is a format. What matters is how it is formulated. ORAA balances its cleansing system with oils, butters and conditioning ingredients for a richer wash that helps leave hair feeling soft and cared for. Individual experiences can vary.

How do I use the shampoo bar?

Wet your hair and the bar thoroughly. Glide the bar over your scalp and hair, or lather between your palms first. Massage gently and rinse thoroughly.

Do I need the conditioner bar?

The conditioner bar complements cleansing with softness and conditioning care for mid-lengths and ends. After shampooing, squeeze out excess water, glide the bar from mid-lengths to ends, then rinse.

How should I store my bars?

Let bars dry fully between uses on a well-draining dish or holder. Keep them away from standing water and direct water flow.

What are ORAA’s shipping and return policies?

See our shipping policy and return policy for current terms.